About The Shipping

After we have received the payment, the factory will manufacture and then deliver goods as soon as possible.

After receiving the payment, the finished goods will be delivered in 48 hours while the customized products need more than 10 days owing to different making materials、craftsmanship and quantity.

How long will customers receive goods?

In general condition:

Global Express: 5 days to 10 days

Shipping: Generally It will be about 15-35 days depending on consignee’s address (Delivery time will be different for different countries and areas).

Delivery Port:
Main ports of delivery in Shenzhen are Yantian and Shekou.

Goods Receipt

After receiving the goods, you must check the commodities you have received carefully whether all the goods are uniform with the model and quantity you have ordered according to invoice and commodity outer packing information or whether the goods are damaged or not, if you have any doubts, please contact with our sales consultant the first time with damaged goods pictures. Our company consultant will assist you to dealing with the problems. You need have no fear about the transportation charges caused by damage since our company will deal with and undertake according to circumstances.

Mode Of Transportation

Global Express:
POPAI-Global keep the good cooperation relationships with DHL、FEDEX、UPS、TNT and EMS which can provide to our company the attractive and reasonable price、door to door service with usually the delivery time is 5-10 days besides you can query or trace the goods on line. The for global express is appropriate for high value、small volume and light weight goods.

Air Transportation:
POPAI-Global kept the cooperation with international airline companies, so the flight can fly to foreign airline companies airports directly with custom clearance and original bill of lading and documents(invoice、packing list requirements and cash on delivery).For high value and right weight goods can be delivered by air owing to the freight charges are reasonable.

Less Than Container Load:
The air transportation undertake port transportations from Shenzhen international port. The cost of marine transportation is competitive and the goods will be boxed up safely. Our company is keeping the good cooperation relationships with local operators. For the bulky cargos for less than container load, the customers had better to purchase insurance for the goods.

Shipping Charge:

All the selling products online you have access to POPAI-Global are FOB price in Shenzhen, we provide delivery service and the customers can choose which means of transportation according to requirement or you can also contact with our customer service representatives.

Shipping Suggestion:

For the goods, if the weight is about 50kgs and you also have requirements for delivery time, then our company suggestion is using global express which can provide door to door services、custom clearance services and time guarantee.

If the goods are heavy or big order without requirements for delivery time, then our suggestion is marine transport.